Creating a Patient Centered Culture

It’s important to remember that the clinical aspects of healthcare are wrapped in an experience. Medical professionals have to understand that the overall experience for patients and their families can even have an impact on the medical outcome. Applying experience design methods is essential for excellent overall patient experiences. Is there like a definition of …

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The Game Changes in Healthcare

The Game changes in Healthcare The rules of the game in the field of healthcare are changing! Until recently the clinical aspects of hospital care received most attention. Now the entire patient experience has been shown to impact quality of care and patient satisfaction is a key priority for physicians and hospitals. Why has patient …

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Camaraderie, A Tool for Productivity

The pandemic has negatively impacted team dynamics. The solution? Camaraderie. Business communities worldwide have seen profound isolation and dislocation as result of the pandemic.

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