Healthcare
It’s said that the first wealth is health and consumer demand for exceptional healthcare experiences continues to expand.
If you serve patients in outpatient, inpatient or medical office settings you know that building patient satisfaction and engagement supports quality, safety and solid business metrics.
The CXCarePro™ Healthcare Channel delivers monthly features on ways the healthcare industry can strengthen performance in the Customer Care Economy.
Pandemic Impact on Healthcare Staff and Management Relationships
Pandemic Impact on Healthcare Staff and Management Relationships Understanding negative & positive consequences Hospitals around the world are certainly used to the complexities associated with …
How Better Problem-Solving Drives Better Patient Experiences
How Better Problem-Solving Drives Better Patient Experiences An often missed opportunity for improved healthcare performance If you ask anyone who works in a healthcare setting …
Preserving Joyful Obstetrics Experiences During a Pandemic
Preserving Joyful Obstetrics Experiences During a Pandemic Balancing Safety and Beautiful Memories Pregnancy and childbirth certainly won’t wait for the pandemic to pass so obstetrics …